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Phoenix_Service_Software_2007_44_3_30990Nokia APAC NOL
3 (1)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 December 2007 ASB<MPP>029
MULTI PROTOCOL PHOENIX SERVICE SOFTWARE
2007.44.3.30990
INTRODUCTION
Update version of Phoenix service software is available. This multi-protocol service
software supports Nokia CDMA, GSM, TDMA and WCDMA products. Please see product
specific service bulletins for phone model specific information and instructions.
Service SW installation packages, SBs, and product specific service bulletins are available
in NOL.
IMPORTANT
If you have Phoenix version 2007.4.6.170 or older you must uninstall it before
installing this release.
If you are installing this version of Phoenix on a new Imaged PC and you are using
an FLS-4S or FLS-5 during the install then install the FLS-X drivers first.
In order to Use FPS-11, you may need to install a separate package, which can be
found in NOL.
This installation package contains the following components:
- Connectivity Cable Driver v 6.85.10.0
- Flash Update 07.46.043, FPS-8 and FPS-10
- FLS-x Drivers v 2.09.17
- DK2 Dongle Driver v 7.14.0.25
Recommended PC HW Requirements:
- Computer Processor: Pentium 700 MHz or higher
- RAM 256 MB
- Needed disk space 100-200 MB
Supported Operating Systems:
- Windows 2000 Service Pack 4 or higher
- Windows XP Service Pack 1 or higher
When installing Phoenix into Win 2000 or XP you must have admin rights locally.
For using the Phoenix in Win 2000 or XP, user must have power user rights.
After installing Phoenix Service Software version, please install the latest product
specific data packages or SW bundles.
Nokia APAC NOL
3 (2)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 December 2007 ASB<MPP>029
Supported Models
The list of supported models is available once Phoenix is installed by navigating to
the Open Product under the File menu.
Changes in version 2007.44.3.30990 for GSM/WCDMA phones
New features & error corrections:
New Prommer SW 07.46.043.
New rf_losses.ini ver.35 added.
USB flashing is fixed
IMEI rebuild fixed for some DCT-4 models
New product add
o 6300I, 6650, 6690, 7070 and 7070b
Known Errors
FLS-5 is unable to rebuild IMEI/ESN and certificates.
Changes in version 2007.44.3.30990 for CDMA phones
New features & error corrections:
ESN rebuild with FPS-10 is fixed.
Known Errors
FPS-11 has limited success with this Phoenix version.
FPS-11 should not be used to revive dead Phones.
Phoenix does not restore the Theme/Background for 3155i, 3155, 3152, 6155, 6155i,
and 6152 after Easy Flash. See ASB_RM-41_011.pdf (NOL > Support Library >
APAC Phones > 3155 > General Bulletin) or ASB_RM-59_007.pdf (NOL > Support
Library > APAC Phones > 6155 > General Bulletin).
Nokia APAC NOL
3 (3)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 December 2007 ASB<MPP>029
General information
First time installing Phoenix may take a longer time.
Auto creation of phone data XML-file is an alternative of the fault-log module, and the
path for saving the XML files can be modified with the new UI under
Tools>Options>Phone Info XML files setting menu.
Rebuilding IMEI/ESN, SIM lock requires Smart card, SX-4 with rebuild access rights
enabled. Please send your SX-4's serial number to your regional security officer if
you need these rights.
Rebuilding ESN/IMEI with FPS-8 now requires SX-4 card to be used. An external
smart card reader is needed when using the FPS-8.
Auto-tuning requires a user registered and activated SX-4 card.
Changing product codes and restoring certificates in BB-5 products may require the
SX-4 card to be reregistered with your security officer.
BB5 products cannot generally be flashed using the FPS-8.
Preferred connection to FPS-10 is using the LAN port.
The preferred connection to FLS-4S is using the USB port.
In order to use Willtek 4400 for auto tuning, we recommend updating the Willtek with
a new PC; minimum firmware version of the Willtek 4400 must be ver.12.30. For
further information and required HW options please contact your local Willtek sales
representative or e-mail to mailto:support@willtek.com
NFPD (Nokia Flash Prommer Device) is the new connection name for FPS-10 and
coming flash prommer connection.
Nokia APAC NOL
3 (4)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 December 2007 ASB<MPP>029
Assemblies Affected
All GSM, WCDMA, TDMA and CDMA phone models mentioned on page 2 of this
technical bulletin.
Special Equipment:
In order to use Phoenix with phone models supported by it, you need to use
1. Latest Phoenix Service Software 2007.44.3.30990 or newer, includes all needed
drivers and flash support files
2. Latest phone model specific Phoenix Data Package or Flash Bundle
3. Flash Update Package for FPS-10/FPS-8/FLS-4S/FLS-5 (v 06.44.047 included in the
package)
4. JBV-1 Software Update v 18 or newer (See ASB_AST_009.PDF (NOL > Support
Library > APAC Service Software & Bulletin > Drivers & Bulletin > JBV-1 &
Bulletin); not valid for JBV-1 RoHS compliant)
5. Parallel Port Driver for FPS-8 if you experience slow file transfer speed via LPT port
(See ASB_AST_071.pdf (NOL > Support Library > APAC Service Software &
Driver > Drivers & Bulletin > FPS-8 General Bulletin))
6. PK-1 or PKD-1 Dongle (PKD-1NS for type label printing) OR FLS-4S/FLS-5 POS
Flash Dongle
7. Programming devices for updating the phone software
8. Phone model specific service tools
A complete Phoenix service sw installation package always includes the latest
drivers and flash update files available at the time of the release.
Please use separate driver or flash support file installation packages only if
updates occur between complete Phoenix releases.
For details of installing each package, please refer to phone model specific Service
Manuals and Technical Bulletins concerning each mentioned update package.
Nokia APAC NOL
3 (5)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 December 2007 ASB<MPP>029
Procedure
How to install new Phoenix 2007.44.3.30990
1. Download phoenix_service_sw_2007.44.3.30990.exe application file to your
computer (e.g. C:\TEMP)
2. Close all other programs
3. Run phoenix_service_sw_2007.44.3.30990.exe and follow instructions on the
screen to install Phoenix Service Software.
4. Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message appears on the
screen.
5. If you are prompted to update any existing driver or file versions, select yes
6. Depending on the operating system PC may require rebooting
7. Allow Windows to register Phoenix components
8. Open Phoenix and update your prommer with the latest software included in this
installation package
9. Use the latest available product specific data packages or flash bundles with new
multi-protocol Phoenix.
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